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Privacy Policy

Last Updated: 10/11/2025

This Privacy Policy explains how Neige (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our service at https://tryneige.com/ (the “Service”). We collect only the information necessary to provide and improve our Service and are committed to protecting your privacy and being transparent about our data practices.

1. Information You Provide
- Account Information: Name, email address, and password when you create an account
- Profile Information: Any additional information you choose to add to your profile
- Content: Workflows, prompts, files, and other content you create or upload
- Payment Information: Billing details processed securely through our payment provider (we do not store full credit card numbers)
- Communications: Messages you send to our support team

Automatically Collected Information
- Usage Data: How you interact with our Service (features used, workflows created, execution logs)
- Device Information: Browser type, operating system, IP address, device identifiers
- Cookies and Tracking: Session information, preferences, and analytics data (see Section 7)

2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Process your transactions and send related information
- Respond to your support requests and communications
- Send crucial updates (security alerts, policy changes)
- Send marketing communications (with your consent, which you can withdraw anytime)
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
- Analyze usage patterns to improve user experience

3. Information Sharing
We do not sell your personal information. We share information only with trusted third-party providers, for legal requirements, and in business transactions. Service providers are contractually obligated to protect your data. We may disclose information where required by law or to protect our rights.

Privacy Policy

Last Updated: 10/11/2025

This Privacy Policy explains how Neige (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our service at https://tryneige.com/ (the “Service”). We collect only the information necessary to provide and improve our Service and are committed to protecting your privacy and being transparent about our data practices.

1. Information You Provide
- Account Information: Name, email address, and password when you create an account
- Profile Information: Any additional information you choose to add to your profile
- Content: Workflows, prompts, files, and other content you create or upload
- Payment Information: Billing details processed securely through our payment provider (we do not store full credit card numbers)
- Communications: Messages you send to our support team

Automatically Collected Information
- Usage Data: How you interact with our Service (features used, workflows created, execution logs)
- Device Information: Browser type, operating system, IP address, device identifiers
- Cookies and Tracking: Session information, preferences, and analytics data (see Section 7)

2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Process your transactions and send related information
- Respond to your support requests and communications
- Send crucial updates (security alerts, policy changes)
- Send marketing communications (with your consent, which you can withdraw anytime)
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
- Analyze usage patterns to improve user experience

3. Information Sharing
We do not sell your personal information. We share information only with trusted third-party providers, for legal requirements, and in business transactions. Service providers are contractually obligated to protect your data. We may disclose information where required by law or to protect our rights.

Privacy Policy

Last Updated: 10/11/2025

This Privacy Policy explains how Neige (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our service at https://tryneige.com/ (the “Service”). We collect only the information necessary to provide and improve our Service and are committed to protecting your privacy and being transparent about our data practices.

1. Information You Provide
- Account Information: Name, email address, and password when you create an account
- Profile Information: Any additional information you choose to add to your profile
- Content: Workflows, prompts, files, and other content you create or upload
- Payment Information: Billing details processed securely through our payment provider (we do not store full credit card numbers)
- Communications: Messages you send to our support team

Automatically Collected Information
- Usage Data: How you interact with our Service (features used, workflows created, execution logs)
- Device Information: Browser type, operating system, IP address, device identifiers
- Cookies and Tracking: Session information, preferences, and analytics data (see Section 7)

2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Process your transactions and send related information
- Respond to your support requests and communications
- Send crucial updates (security alerts, policy changes)
- Send marketing communications (with your consent, which you can withdraw anytime)
- Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations
- Analyze usage patterns to improve user experience

3. Information Sharing
We do not sell your personal information. We share information only with trusted third-party providers, for legal requirements, and in business transactions. Service providers are contractually obligated to protect your data. We may disclose information where required by law or to protect our rights.

Data Security, Rights, and Cookies

4. Data Security
We implement industry-standard security measures including encryption, access controls, secure infrastructure, and employee training. While we strive for strong protection, no method is 100% secure.

5. Your Rights
- Access: Request your personal data
- Correction: Fix inaccurate data
- Deletion: Remove your account/data
- Export: Download your data
- Opt-out: Marketing opt-out
EU Users have additional GDPR rights (restriction, objection, portability, consent withdrawal, complaint). California users have CCPA rights (know, delete, opt-out of sale—which we do not perform, and non-discrimination). Contact us at dylanmerigaud.pro@gmail.com to exercise these rights. We respond within 30 days.

6. Cookies and Tracking
We use cookies and similar technologies for login, preferences, analytics, and user experience improvements.
- Essential Cookies: Required for service to function
- Analytics Cookies: Usage patterns (can be disabled)
- Preferences Cookies: Settings and choices (can be disabled)
You can control cookies in your browser settings. Disabling essential cookies may limit Service functionality.

Data Security, Rights, and Cookies

4. Data Security
We implement industry-standard security measures including encryption, access controls, secure infrastructure, and employee training. While we strive for strong protection, no method is 100% secure.

5. Your Rights
- Access: Request your personal data
- Correction: Fix inaccurate data
- Deletion: Remove your account/data
- Export: Download your data
- Opt-out: Marketing opt-out
EU Users have additional GDPR rights (restriction, objection, portability, consent withdrawal, complaint). California users have CCPA rights (know, delete, opt-out of sale—which we do not perform, and non-discrimination). Contact us at dylanmerigaud.pro@gmail.com to exercise these rights. We respond within 30 days.

6. Cookies and Tracking
We use cookies and similar technologies for login, preferences, analytics, and user experience improvements.
- Essential Cookies: Required for service to function
- Analytics Cookies: Usage patterns (can be disabled)
- Preferences Cookies: Settings and choices (can be disabled)
You can control cookies in your browser settings. Disabling essential cookies may limit Service functionality.

Data Security, Rights, and Cookies

4. Data Security
We implement industry-standard security measures including encryption, access controls, secure infrastructure, and employee training. While we strive for strong protection, no method is 100% secure.

5. Your Rights
- Access: Request your personal data
- Correction: Fix inaccurate data
- Deletion: Remove your account/data
- Export: Download your data
- Opt-out: Marketing opt-out
EU Users have additional GDPR rights (restriction, objection, portability, consent withdrawal, complaint). California users have CCPA rights (know, delete, opt-out of sale—which we do not perform, and non-discrimination). Contact us at dylanmerigaud.pro@gmail.com to exercise these rights. We respond within 30 days.

6. Cookies and Tracking
We use cookies and similar technologies for login, preferences, analytics, and user experience improvements.
- Essential Cookies: Required for service to function
- Analytics Cookies: Usage patterns (can be disabled)
- Preferences Cookies: Settings and choices (can be disabled)
You can control cookies in your browser settings. Disabling essential cookies may limit Service functionality.

Retention, Transfer, Children & Changes

7. Data Retention
We store your information as long as your account is active, as needed to provide the Service, or as required by law or legitimate business purposes. Deleted account info is removed or anonymized within 30 days unless retained for compliance.

8. International Data Transfers
Your information may be transferred and processed globally. We maintain data protection agreements and lawful safeguards, including EU Standard Contractual Clauses and compliance with applicable laws.

9. Children’s Privacy
Our Service is not intended for users under 18. We do not knowingly collect data from children. If you believe we have done so, contact us immediately—information will be deleted.

Retention, Transfer, Children & Changes

7. Data Retention
We store your information as long as your account is active, as needed to provide the Service, or as required by law or legitimate business purposes. Deleted account info is removed or anonymized within 30 days unless retained for compliance.

8. International Data Transfers
Your information may be transferred and processed globally. We maintain data protection agreements and lawful safeguards, including EU Standard Contractual Clauses and compliance with applicable laws.

9. Children’s Privacy
Our Service is not intended for users under 18. We do not knowingly collect data from children. If you believe we have done so, contact us immediately—information will be deleted.

Retention, Transfer, Children & Changes

7. Data Retention
We store your information as long as your account is active, as needed to provide the Service, or as required by law or legitimate business purposes. Deleted account info is removed or anonymized within 30 days unless retained for compliance.

8. International Data Transfers
Your information may be transferred and processed globally. We maintain data protection agreements and lawful safeguards, including EU Standard Contractual Clauses and compliance with applicable laws.

9. Children’s Privacy
Our Service is not intended for users under 18. We do not knowingly collect data from children. If you believe we have done so, contact us immediately—information will be deleted.

Policy Changes & Contact

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date and, for significant changes, notified by email or a prominent notice in the Service. Continued use of the Service means acceptance of any changes.

11. Contact Us
For privacy or data questions, concerns, or requests:
- Email: dylanmerigaud.pro@gmail.com
- Website: https://tryneige.com/
- Address: 44 Montgomery St, San Francisco, CA 94104
For GDPR/CCPA, contact dylanmerigaud.pro@gmail.com.

This Privacy Policy is designed to give you confidence about your data and your rights under the law. For further inquiries or to exercise your privacy rights, contact us at the details above.

Policy Changes & Contact

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date and, for significant changes, notified by email or a prominent notice in the Service. Continued use of the Service means acceptance of any changes.

11. Contact Us
For privacy or data questions, concerns, or requests:
- Email: dylanmerigaud.pro@gmail.com
- Website: https://tryneige.com/
- Address: 44 Montgomery St, San Francisco, CA 94104
For GDPR/CCPA, contact dylanmerigaud.pro@gmail.com.

This Privacy Policy is designed to give you confidence about your data and your rights under the law. For further inquiries or to exercise your privacy rights, contact us at the details above.

Policy Changes & Contact

10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date and, for significant changes, notified by email or a prominent notice in the Service. Continued use of the Service means acceptance of any changes.

11. Contact Us
For privacy or data questions, concerns, or requests:
- Email: dylanmerigaud.pro@gmail.com
- Website: https://tryneige.com/
- Address: 44 Montgomery St, San Francisco, CA 94104
For GDPR/CCPA, contact dylanmerigaud.pro@gmail.com.

This Privacy Policy is designed to give you confidence about your data and your rights under the law. For further inquiries or to exercise your privacy rights, contact us at the details above.

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